Versus Support

How can we help?

Email us and a person will read your message. We aim to reply within 3 business days.

Email support

Write in your language

You can write in English, German, Japanese, Korean or Traditional Chinese. Translation tools may help us understand and reply in your language. A person reviews every reply. Nothing is sent automatically.

Please include

  • Your iPhone model
  • Your iOS version
  • What you tapped
  • What you expected
  • What happened instead

Please do not send private photos. A screenshot of the Versus screen is enough in most cases.

Recover a deleted photo

Open Photos, then Recently Deleted. Your iPhone may ask you to confirm again before recovery.